Total Utility Management Services, LLC
Our Team
Brandon Hayes – President and Founder
Brandon has 45 years of experience in various aspects of the energy industry. The past 42 years were focused on delivering energy management solutions and services to approximately 50 clients with 500 locations throughout NA. He is responsible for all aspects of delivering value to the clients of Total Utility Management Services. Mr. Hayes was the former President and CEO of Kimball Resources, Inc. where he developed the existing Energy Management Company and served in that role for 21 years. Upon leaving Kimball in 2003, he formed Total Utility Management Services, LLC. Mr. Hayes earned his B.B.A. from the University of Texas at Austin in 1979.
Kevin Brady – Vice President
Mr. Brady brings 25 years of experience in the energy industry. He has gas control experience with nearly every major interstate pipeline system. He has managed regional books as a trader and oversees information assessment data. Specialty areas consist of energy price forecasting, storage, operations, and risk management. His previous experience includes Enron, Cook Inlet, and Sempra Energy Solutions. Mr. Brady earned a B.S. in Geology from Kansas State University.
Kathy Melis – Chief Financial Officer
Kathy has 34 years of experience in natural gas account management, and financial accounting to deliver value to the clients. She joined TUMS in 2003, and before that she was a Senior Account Manager at Kimball Resources, Inc where she gained valuable experience in natural gas account management. She started her career with KPMG where she served as a Senior Auditor for energy clients. Her current responsibilities at Total Utility Management Services include overseeing the reporting function of all clients, managing US accounts, and all internal financial accounting. She is a Certified Public Accountant and a member of the Texas Society of CPA’s as well as the AICPA. Ms. Melis obtained a B.B.A. in Accounting from Stephen F. Austin State University.
Susan Hayes – Director of Invoice Processing
Susan brings 28 years of experience in the energy industry. Her previous experience in all aspects of Energy Management include Manager of Contract Administration and, for the past 18 years, Manager for Accounts Payable process which makes her a valuable asset to Total Utilities. In the role of Manager of Accounts Payable she is responsible for all client invoice processing and Accounts Payable. Susan earned her B.S. in Education, with a minor in Math, from The University of Texas at Austin.
Doug Melis – Director of Information Services
Doug has 30 years of experience in the energy industry. Prior to his move to Total Utility Management Services in 2003, Doug was a Senior Account Manager and the Network Administrator with Kimball Resources, Inc. He developed a system to automate client energy data and provide online archiving of the energy invoices and reporting, providing value to the clients. Over the past 20 plus years he has continued to improve and customize database designs and reporting systems that have evolved with the needs of our clients. His current responsibilities at Total Utility Management Services include overseeing all IT activities and managing Canadian and US accounts. Mr. Melis earned a B.B.A. in Finance from Stephen F. Austin State University.
Karen Lahvis – Manager of Invoice Processing
Karen brings with her several years of accounting, finance, and customer service experience in the Healthcare Industry. She began her career at Temple University Hospital in Philadelphia in 1991 before moving to Houston in 2000. Karen received her B.S. in Business Administration from Northeastern University in Boston and her Graduate Degree in Occupational Therapy from Temple University.
Austin Melis – Database Administrator
Over the last 8 years working at Total Utility Management Services, Austin has experience with invoice processing and has provided service through various IT projects and database enhancements. Currently, he is responsible for data analysis and database administration. Austin earned his B.S. in Digital Media from the University of Houston and earned his M.S. in Data Analytics from the University of Houston - Downtown.
Michelle Morgenthaler – Account Manager
Michelle began a career in the Aviation Industry where she managed Fixed Based Operators worldwide. She brings with her 24 years of experience in accounting, customer service, sales and marketing support and competitive pricing knowledge. Michelle received her accounting certificate from National Association of Credit Management. Currently she is responsible for operational energy management of multiple clients.
Vanessa Gionis – Invoice Processor
Vanessa has 16 plus years of experience in the energy industry. Prior to Total Utility Management Services, she worked at Kimball Resources, Inc. for 14 years in operations and administration. Her current responsibility is an invoice processor where she reviews invoices for accuracy and processes them for payment.